Terms of Service

These terms are an agreement between you and GOODVIBES ENTERPRISE - FZCO, a company registered in Dubai, United Arab Emirates under trade licence 50179, with its registered address at IFZA Properties, Dubai Silicon Oasis, Dubai, UAE ("we", "us"). They apply when you use AdSpend Hero Pro (the "service"). By creating an account you accept them.

1. What the service does

AdSpend Hero Pro reads the performance of the advertising accounts you connect and carries out the rules you set up yourself — for example pausing an ad group once it has spent a set amount without a sale, and switching it back on if a sale still comes in.

The service can pause ad groups, switch them back on and change budgets. It cannot create, delete or archive campaigns, ad groups or ads. That restriction is enforced in our software, not merely promised.

2. Your account

• You are responsible for keeping your password secret and for everything that happens under your account.
• We strongly recommend switching on two-step login. It is available to every account at no cost.
• One account is for one business. Do not share your login with people outside your company.
• Tell us promptly at support@adspend-hero.com if you think someone else has access.

3. Connecting your advertising accounts

You decide which advertising accounts you connect and you can disconnect them at any moment. By connecting an account you confirm that you are entitled to manage it and that you permit us to read its figures and to pause, resume and adjust budgets in line with the rules you configure.

You remain the advertiser. Your relationship with TikTok, Meta or any other platform, and their rules, stay entirely yours.

4. Your rules, your money

• We do not promise any result, any level of savings, any return on ad spend, or any revenue.
• Test mode exists so you can see what a rule would do before it does anything. Use it.
• You remain responsible for your campaigns, your budgets and your compliance with platform policies.

5. Things outside our control

The service depends on TikTok's and Meta's own systems. Those platforms can be slow, can return errors, can change their interfaces, can limit how often we may ask them something, or can withdraw access to an advertising account. When that happens an action may be delayed or may not go through.

We build for that: failed actions are retried, and anything that still cannot be carried out is reported to you in the app rather than hidden. But we cannot guarantee that every action always succeeds, and we are not liable for spend that continues because a platform refused or delayed our instruction.

6. Availability

We aim to keep the service running continuously and we monitor it, but we do not promise uninterrupted availability. Maintenance, failures and third-party outages happen. We do not offer a service level agreement unless we have agreed one with you in writing.

7. Trial, price and payment

• A free trial period may be offered. It ends automatically; we do not charge you unless you choose a paid plan.
• Subscriptions are paid in advance per month or per year and renew automatically until you cancel.
• You can cancel at any time, effective at the end of the period you have paid for. We do not refund periods already started, unless the law where you live says otherwise.
• Prices are exclusive of any VAT or other taxes that may apply to you.
• If a payment fails we may suspend the service after notifying you.

8. Fair use

Do not use the service to break the law or a platform's rules, do not try to reach other customers' data, do not attempt to disrupt or reverse-engineer the service, and do not resell it as your own product without our written agreement. We may suspend an account that does.

9. Our liability

To the extent the law allows:

• Our total liability towards you in any twelve-month period is limited to the amount you paid us in the three months before the event that caused the damage.
• We are not liable for indirect or consequential loss, including lost profit, lost revenue, lost data, wasted advertising spend, or missed opportunity.
• Nothing in these terms excludes liability that cannot be excluded by law, including for fraud or intentional misconduct.

10. Your data

What we collect and why is described in our Privacy Policy, which forms part of these terms. Your advertising data stays yours. Close your account and we delete it, as described there.

11. Ending the agreement

You may stop at any time by cancelling in the app or by writing to us. We may end the agreement if you seriously breach these terms, or with 30 days' notice if we discontinue the service — in which case we refund the unused part of what you have paid.

12. Changes to these terms

We may update these terms. If a change materially affects you we will email you at least 14 days before it takes effect. Continuing to use the service after that date means you accept the new version.

13. Law and disputes

These terms are governed by the laws applicable in the Dubai Integrated Economic Zones, United Arab Emirates, and disputes go to the competent courts there. If you are a consumer in the European Union, you keep the mandatory protections of the law of your country of residence.

14. Not affiliated

AdSpend Hero Pro is an independent product. It is not affiliated with, endorsed by, or sponsored by TikTok, Meta or any of their group companies. Their names are used only to describe what our service connects to.

15. Contact

GOODVIBES ENTERPRISE - FZCO · Trade licence 50179
IFZA Properties, Dubai Silicon Oasis, Dubai, United Arab Emirates
support@adspend-hero.com

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